PRO TATTOO KIT FAQ | Answers on Download, Installation & License

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Frequently Asked Questions

Find answers to common questions about our PRO TATTOO KIT, installation, licensing, and support.

Download & Access

310 questions

How do I download the PRO TATTOO KIT after purchase?

After payment, you will receive an email with a direct download link and instructions to access the kit immediately.

I haven't received the download link, what should I do?

Check your spam folder. If you can't find it, provide your order number or email in chat and we'll resend the link directly.

Is the PRO TATTOO KIT a one-time purchase or a subscription?

It's a one-time purchase with lifetime access to all content and no recurring fees.

In what format do I receive the kit?

You'll receive a .ZIP file containing digital brushes, stencils, 3D models, guides, and a license PDF.

What if I lose the .ZIP file?

Can I download the kit multiple times?

Yes, your link remains valid for multiple downloads or device transfers.

How do I open the .ZIP file?

Use the 'Files' app to extract and access all included assets.

Installation & Compatibility

439 questions

How do I install brushes in Procreate?

Extract the .ZIP file using the 'Files' app on iPad and tap the .brushset files to import them into Procreate.

Are the brushes compatible with all versions of Procreate?

They are optimized for the latest versions of the app. Keep Procreate updated for best performance.

Can I use the brushes in apps other than Procreate?

They are designed for Procreate and may not work properly in other applications.

What if Procreate crashes after installation?

Restart your device, update Procreate, and reinstall the brushes. If the issue persists, contact us in chat.

Which iPad models are supported?

iPad Air 3, iPad Pro, Mini 5, and newer models are recommended for best performance.

Does the kit work on Android tablets or only iPad?

The kit is designed for iPad with Procreate; other platforms are not guaranteed.

Are the files compatible with Procreate Pocket on iPhone?

We don't recommend using them on iPhone due to Procreate Pocket's limitations.

What is the total file size?

The .ZIP file is about 1.5 GB. Make sure you have enough storage space.

What should I do if I have issues with download or installation?

Check your internet connection and storage space, and update Procreate. If needed, we're available via chat for support.

License & Usage

349 questions

Can I use these brushes for commercial work?

Yes, your purchase includes a lifetime commercial license for client work and products.

Can I share the brushes with others?

No, sharing or reselling the files is prohibited. The purchase is for personal use only.

How many devices can I use with the license?

You can install the brushes on your personal devices but not share them with others.

Can I transfer my license if I change devices?

Yes, you can reinstall the brushes on your new device without any limitations.

Are there restrictions on commercial use?

No, the license covers unlimited commercial use for both personal and client projects.

Can I purchase the kit for my studio or business?

Yes, the license is valid for professional and commercial studio use.

What if I lose my license?

The license is included in the downloadable PDF. Contact support if you need help recovering it.

Are there any restrictions on the included fonts?

All included fonts are licensed for both personal and commercial use without limitations.

Support & Updates

260 questions

Do you offer customer support?

Yes, primarily via chat, and email support if required after chat attempts.

How can I contact support for complex issues?

tattoo.support@twinpix-agency.co

Can I request a refund?

Are updates included?

Yes, all customers have free access to future kit updates.

Are there any limits on future updates?

Updates are lifetime and free of additional cost.

Do you provide support for future Procreate updates?

Yes, updates and new tips will be announced by email and in the website's support section.

How do I use the launch discount code?

Enter the code TATTOO10 at checkout during the active promotion to apply the discount.

Features & Content

361 questions

What exactly is included in the PRO TATTOO KIT?

Over 850 digital assets: professional brushes, stencils, 3D models, textures, fonts, and complete guides.

What makes the PRO TATTOO KIT unique?

Exceptional quality, rich asset variety, 3D models, and a perpetual commercial license designed for professionals.

Do I need technical skills to use the kit?

No, the kit includes a step-by-step guide designed for beginners.

Is there a getting-started guide?

Yes, you'll receive a PDF with detailed instructions and creative tips.

Does the kit include video tutorials in addition to the PDF?

The base package includes only the PDF; for video tutorials, visit our blog.

Are the brushes suitable for digital illustration?

Yes, they are versatile and ideal for various forms of digital art.

How much time can I save using this kit?

Optimized tools and ready-to-use assets can reduce your design time by over 50%.

How can I be sure the kit is original?

Purchase only from our official website to receive the authentic license and guaranteed support.

Customization & Advanced

297 questions

Can I modify the brushes after importing?

Do the brushes support Apple Pencil sensitivity?

Can I use the brushes for temporary tattoos or physical stencils?

Can I use the brush strokes to create physical stencils?

Can I use the kit offline after download?

How do you protect my personal data?